This is a remote control for Panasonic. It has some scratches on the surface due to home storage. All buttons have been confirmed to work via infrared emission. In the unlikely event that it doesn't work, we will accept returns and refunds. Please note that batteries are not included. Shipping will be via Yu-Packet Post. The product is thick, so the packaging will be simple, but please understand. We also offer discounts for combined purchases with other items! Please feel free to comment. If you have any questions, please feel free to ask (^-^). Instant purchase OK. We will ship within 24 hours of purchase.