I have kept this item at home since purchasing it. Although it is new and unused, please refrain from bidding if you are overly concerned about the product's condition. Please assume that the outer box may have scratches, as it was displayed in a store. To reduce shipping costs, the item will be simply packaged. (It will be wrapped in bubble wrap and a shipping label will be attached. If you prefer shipping in a cardboard box, you will be responsible for the difference in shipping costs.) If you find any problems with the product after opening it, please contact the manufacturer directly.