My child started walking late and has only worn these shoes a handful of times. The left shoe has some stains from sweet potato juice from when they were worn for sweet potato digging, and the stains won't come out. The dirt on the insoles also won't come out, even after soaking them in oxygen bleach. I will ship these via post. If you are concerned about the heels being crushed during delivery, I can change the shipping method for an additional fee. Please comment before purchasing if you would like to do so. Please purchase if you understand that these are USED items. These are pink mesh design kids' shoes with Velcro straps, making them easy to put on and take off. - Brand: Carrot - Color: Pink - Size: 12.0 - Style: Mesh design Thank you for looking. Ifme New Balance Carrot Birthday Nishimatsuya