We offer a case replacement for an additional 100 yen. If you would like this, please let us know in the comments. This item is a former rental. Please be aware that rental stickers may be present. Please purchase with this understanding. We will check the playback before shipping. Since this will be checked after purchase, if there is a playback issue, we may cancel the transaction after confirmation. Thank you for your understanding. If you do not need a playback check, we will ship it for 100 yen off. We also accept returns for playback issues. Please let us know in the comments before the transaction evaluation. We will respond flexibly, so please let us know. Basically, we do not have any stock, so we will only handle returns, not exchanges. Thank you for your understanding.