This is a new, unopened item. Biore Hiyashi Mente Mask (Cooling Maintenance Mask) Fragrance-free 4 packs (12 sachets total) Stored at home, no pets or smokers, but please refrain from purchasing if you are overly concerned about perfection. Please purchase only if you understand. Cancellations and returns are not accepted after purchase. Please purchase only if you understand everything. I strive for fast shipping, smooth transactions, and careful packaging. Please refrain from price negotiations. Malicious comments will be deleted without a reply.