Ergobaby Omni 360 No noticeable stains or scratches. I think the product is relatively clean in terms of its condition. However, since it was used, it is a used item, so please understand that. I used it for outings, etc., from when my baby was six months old to over a year old! The box is included. When shipping, I will wrap it in bubble wrap and put it in a paper bag. I had it cleaned immediately after I stopped using it, so I think it's clean!