Purchased from an authorized retailer. There is some wear on the corners, etc., but I used it carefully, so I think there are few noticeable scratches on the surface! Size: Height 26 ✖️ Width 33 ✖️ Depth (bottom) 9, Entrance 8 (adjustable) Please refrain from purchasing if you are concerned. The serial number is in the photo. Shipping will be packed with bubble wrap, etc., but it will be a simple packaging.