There are some minor scratches and a little dirt on Anpanman, but there are no problems, including the voice function. I washed the parts that could be washed and wiped the rest with alcohol. Please refrain from purchasing if you are looking for a perfect item. If you'd like, I can send the item with the batteries that are already in it. The box will be sent as is, in a plastic bag, with simple packaging. Thank you.