I strive to take photos that closely resemble the actual item so that customers feel they've made a good choice. As a result, we've received many comments like "It was in better condition than I expected." This product is an authenticated, genuine item. All items are purchased from AACD member stores. In the unlikely event that an item is found to be counterfeit, we offer a full refund, provided you contact us before completing the evaluation. Please purchase with confidence. Product Name COACH Old Coach Tote Bag Shoulder Bag Leather Bordeaux 9420 Condition Exterior: Some minor scuffing on the corners and stains on the surface are visible (see images). Interior: Some stains are visible (see image 10). Zipper: Opens and closes smoothly. Color Bordeaux Size Height: 23.5cm Width: 39cm Depth: 9.5cm Measurements are taken with the item laid flat. Please allow for slight variations (..). Instant purchase OK No price reductions Thank you.