I think it's in good condition, both inside and out, with no noticeable scratches or stains. I haven't worn them much and have been storing them, but... I won't be wearing them anymore, so I'm selling them. The heels aren't very high, and they were comfortable to wear. They're easy to wear. They'd look cute paired with wide pants or denim. No box included. Please refrain from purchasing if you are overly concerned about minor details. Instant purchase OK!