I received this as a gift, but I only used it once or twice and then stored it. I checked the operation before listing it, and there are no problems. [Product Description] Achieve your desired skin with alternating stimulation of warm platinum steam and cool micro-mist. Includes 3 selectable warm/cool beauty programs (automatic course): <Clear Skin> <Firmness/Elasticity> <Sebum Care> *No box or instruction manual (please download from the Panasonic website if needed) *Everything in the photos is included. For those who understand that this is a used item, thank you very much.