The scale was purchased on Amazon, so there may be some error. There are scratches, stains, and discoloration. Please note that the color may differ between the photos and the actual product. Please refrain from purchasing if you are sensitive to these issues. I do not accept price negotiations. Prices may change depending on various conditions. I am an individual seller, so I cannot provide receipts. Printing your purchase history may serve as a substitute. To prevent any problems, all sales are non-refundable and non-returnable. Thank you for your understanding.