LUCKCAT Smiley Face Soufflé I have kneaded it once to check its condition upon arrival, but it has been stored in a dark place since then. The squeeze bags of squishies tend to tear easily in cold weather. I will include a spare bag, so please use it if the original bag tears. Many overseas-made squishies already have dust and dirt on them during the manufacturing process. Please understand that we cannot offer refunds or exchanges.