Thank you for viewing. This neck massager features EMS functionality and provides a pleasant warming sensation. It has only been opened and taken out of the bag; it is unused. The cable is also unused. There are 5 modes and 16 levels of intensity to choose from. Please understand that this item has been stored at home. - Brand: NIPLUX - Product Name: Neck Relax - Features: EMS function, pleasant warming sensation - Model: NECK RELAX - How to Use: Easy to operate, portable - Accessories: Instruction manual