I purchased this item used and have restrung it with new strings for this listing. The stand and case shown in the images are not included. Regarding the exterior, there are minor scratches and dents, but they are all small and not very noticeable. I have confirmed that there are no issues with the sound. As for the neck, there is a slight indentation on the low fret side, and fret wear is visible, but it is mostly straight. The condition is not bad, but please refrain from purchasing if you are overly concerned, as this is a used item. I will respond to any questions in the comments.