I purchased this item new and unused here, but I'm selling it because I have too many similar items. I only tried it on. The color is off-white, leaning towards beige, making it easy to match. These are very elegant sandals suitable for both on and off-duty wear. Heel height: Approximately 3.5cm I inspect items carefully, but as I am not a professional, I may miss minor scratches or stains. Please understand that this is a used item before purchasing. The item will be folded for shipping, so please be aware of potential wrinkles during packaging. Please ask if you have any questions. I hope you will consider purchasing it (*^^*)