I have opened the item once for photography. The protective sheet has been reapplied, so there are wrinkles (Photos 3 and 4). I have not used it for food waste or with activated carbon. No purchase proof or receipt is included. All included items are present. Natridy Food Waste Disposal Unit Phillips head screwdriver Screws Cleaning brush Refill activated carbon Power cable Instruction manual Price is not negotiable. Please understand the above before purchasing. No need to ask for permission to buy; you can buy it directly.