Used 1-2 times. I only put some work documents in it for a business trip. Returns and claims are not accepted to prevent any trouble. You can find relatively easy-to-understand information and images about the product online, so if you are interested in the product, please check it yourself. Search words: MOUSTACHE Shoulder Bag MJT-4573 (Note) I am not certain about the model number, but I have researched it myself and believe it is the same. Please make your own judgment on that.