Thank you for viewing. I purchased this at Kyoto Takashimaya about 6 or 7 years ago. I've only used it a handful of times, but there is some wear and tear, such as slight loss of shape and inconspicuous scratches from use. The zipper opens and closes without any problems. It can also be used as a shoulder bag! Actual Size: Width: Bottom 28.5cm, Top 39cm Height: 23.5cm Depth: Bottom 16.5cm, Top 13cm *Please note that there may be some errors due to amateur measurements. Accessories: Shoulder strap, dust bag I can add more photos of any areas you are concerned about, so please feel free to ask. ☺︎ I have stored it in a dust bag, but since it is stored at home, please purchase only if you understand this. Returns are not accepted to prevent swapping and trouble.