30 years since its release. This highly anticipated Japanese translation of a super long-selling classic that still sells 20,000 copies annually in the United States! What are the "12 barriers" in communication that damage relationships? Specific methods for eliminating them and getting along with people are presented, along with abundant "failure examples" and "success examples." With illustrations by Noriko Nagasaki and charts, it's an enjoyable read. This is a highly anticipated book, also introduced in "50 Psychology Classics of the World"! Publisher: Takarajima-sha (2010/4/22) Condition: There are no noticeable scratches. Also, the text has no writing or highlighting and is in a clean condition. Overall, it is in good condition. We have checked it thoroughly, but please understand that if there are any overlooked scratches, stains, or highlighting, etc., as it is a used item.