Opened once to take photos for the listing. The doll has not been removed from the backing and is still in its original, untouched condition. Therefore, please be aware that we cannot provide support for any defects. The blister pack has discolored (yellowed) due to age, and the packaging has some minor scratches and scuffs. *To prevent product substitution, we cannot accept cancellations or returns after shipping. *We will determine the price based on the situation, so please refrain from negotiating a price reduction.