I purchased this last month and have opened the package, but I've only used it once. Therefore, the product has no signs of use and is practically new. If you're considering buying it new, I think it's a great deal. I hope someone who wants it will buy it. My impression after using it is that the 16 protrusions hit the pressure points precisely, and the pleasant vibration relaxes eye fatigue. It can refresh tired eyes from computers and smartphones. Also, you can listen to music and relax very well. It seems to be good for beauty as well, so I think it's suitable for women. Care... Relieves stiffness Area... Eyes