MYTREX MEDI NECK MYTREX Medi Neck EMS Electric Neck Stretcher I received this as a gift last October. I've only used it once, so it's practically new. I'm not a fan of EMS, so I only used it once. It comes with the instruction manual, but please note that there is no warranty. I have wiped it down with a disinfectant wipe. Although it's almost unused, it has been handled by a person, so please refrain from purchasing if you are concerned. I will ship it in the black box shown in the photos. I will not use cardboard for packaging. Please refrain from purchasing if you are concerned about minor details, as this is stored by an individual. ☆Attention☆ Returns are not accepted to prevent product substitution. Developed by a medical device manufacturer Three Approaches A next-generation neck care machine has been created that allows you to easily receive neck care from a chiropractor or massage therapist at home. Based on ergonomics, it uses three approaches: heat, EMS, and traction, to loosen the tension in stiff necks, relax muscles, and align the neck's arch. Enjoy a 15-minute neck care routine at home that will move you. Retail price: 27,500 yen