Elderly Care Shoes Size: 23.0cm EEEE These were purchased for a family member 2-3 years ago. The wrong size was purchased, but the tags had already been removed, so they couldn't be returned and were stored in a dark place. They were only tried on once at the entrance, so the soles are not worn at all. The insoles are quite soft and seem to be comfortable to walk in. Also, the heel part is soft and designed to return to its original shape immediately after being stepped on. Since there is no box, they will be placed in a plastic bag and then shipped in a suitably sized box or paper bag. #ElderlyCareShoes #CareShoes #WomensShoes #LadiesShoes