I have forgotten the 4-digit password required to change my username, and I am unable to initialize the username. There are no other functional issues, and I can use it without problems. There are no major scratches or stains. Operation has been confirmed (batteries not included). This is an offering of the main unit and touch pen only. - Model Name: EX-word XD-SR9800 - Color: White 【High-Performance Dictionary】 CASIO's EX-word XD-SR9800 is ideal for extensive dictionary study and translation. 【Compact Design】 It has a compact design that is convenient to carry, allowing you to study anytime, anywhere.