Purchased from an authorized UGG Australia store. Worn only once, so there are slight marks on the heel of the sole, but they are not noticeable unless turned over. The size is 23, but the fur is fluffy, so it may feel a bit tight at first. However, I was told that the fur will conform to your feet and become easier to walk in as you wear them. Please refrain from purchasing if you are sensitive to items stored by a non-professional. Shipped without the box.