I used it 2-3 times after purchase, and then stored it in the box. There are no noticeable stains or scratches, but please understand that it is a used item. Power on confirmed. All buttons respond. Please note that it will be shipped in the box shown in the photos. This is a face steamer with a warm steam function, perfect for cleansing and moisturizing. - Brand: Panasonic - Model: EH-CSA96 - Accessories: See the first photo - Functions: Cleansing, moisturizing, warm steam, firmness care