I think I bought it about 1-2 years ago, but I don't remember exactly. Purchased at: General goods store I've used it about 7 or 8 times. I haven't used it in the bathroom. There don't seem to be any noticeable scratches, but there may be small scratches or scuffs. The bristles are in the condition shown in the photo. I think it has been used to some extent. Since it says that alcohol etc. cannot be used, I will wipe it with distilled water and pack it. The case, which is difficult to see in the photo, has scratches and dirt. The tape is folded inside without being peeled off. Thank you for your understanding. *Due to the size, the case will be folded for packing. Please note. It will be shipped via Yu-Packet Plus. Heart-shaped brush perfect for scalp massage. - Brand: ReFa - Product Name: Heart Brush - Color: Matte Rose - Design: Heart-shaped - Features: For scalp massage - Accessories: Instruction manual - Material: Silicone Thank you for viewing.