I used this once on a trip to alleviate neck pain during a long flight. I am selling it because I no longer have a need for it. I have only used it once, so I believe there is minimal damage, but please understand that this is a used item stored at home. Please refrain from purchasing if you are sensitive to the condition. Product Description: * Breathable and Comfortable Cooling: The breathable mesh-covered memory foam sides and back vents provide a cooling effect. * Size-Adjustable Pivot Loops: You can tighten or extend the pillow to fit your neck size using the two front pivot loops. * Unique Two-Tiered Design: Whether your head tilts left or right, or forward, the slightly higher layer firmly holds your neck 360°, reducing neck fatigue. * Removable and Washable Cover Material: The moisture-wicking fibers have excellent functionality, absorbing sweat and releasing moisture to the outside of the fibers, and it is easy to wash. * Easy Storage in a Carry Case: The Cabeau deluxe travel case compresses the pillow to half its size and makes it easy to store and attach to your bag, making it convenient to carry.