If there is a problem with the item, we will accept returns and refunds, or if there is an equivalent model, we will ship a replacement. Please rest assured. However, please be sure to check the operation of the item after it arrives and then provide your feedback. Sony Walkman NW-A25 Capacity is 16GB. Playback has been confirmed. Initialized. Button response and volume adjustment are fine. Charging has been confirmed and is fine. Hold switch is fine. Bluetooth compatible. Hi-Res compatible. Used, so there are minor scratches. No cracks on the LCD. There are minor scratches. Body only. Please be sure to check on the manufacturer's website whether the app is compatible with each model. Also, if you purchase the item by mistake, the buyer will be responsible for the shipping costs. Other items are welcome to be purchased at the same time. Purchases without comments are welcome. We will offer a small discount for simultaneous purchases of other items. Thank you.