I received this from a friend a year ago, but my car already has a hitch carrier, so I haven't had a chance to use it... It's been sitting in the warehouse, so I'm selling it to declutter. All parts are present. The instruction manual is missing, but I will include a printed copy of the official PDF from the manufacturer. There is no outer box, but I will pack it securely for shipping, so please rest assured. Please refrain from purchasing if you are concerned about minor scratches or scuffs, as this is a used item. I've priced it affordably to reflect this! While it was a bit cramped for carrying three full-size mountain bikes, it should be fine for a combination of three bikes, such as when cycling with children. It's also easy to remove from the vehicle and can be disassembled for compact storage. This is the perfect item for the autumn leisure season! Attach this carrier to your car, load up your bikes, and enjoy cycling at your destination ♪