Authentic item purchased at Hermès. (I've forgotten the specific store.) Rest assured, it is genuine. This item is rarely seen in the used market, so I believe it's a rare piece. Everything in the photos is included. In my personal opinion, there are no noticeable major scratches or stains at first glance, but as it is a used item, there are some scuffs and stains from use. Individual perceptions vary, so please be sure to check the photos and consider this a used item before purchasing. There are no issues with the buttons or zippers. No claims or returns accepted.