This is a remote control for Panasonic. It has some scratches on the surface due to being stored at home. All buttons have been tested and confirmed to work via infrared emission. In the unlikely event that it doesn't work, we will accept returns and refunds. Please note that batteries are not included. Shipping will be via Yu-Packet Post. The item is thick, so the packaging will be simple, but please understand. Discounts are available for combined purchases with other items! Feel free to comment. Please feel free to ask if you have any questions (^-^) Instant purchase is OK. We will ship within 24 hours of purchase.