I have used this about 5 times, using purified water. The exterior appears to be in good condition at first glance, with no major scratches, but this is a visual inspection by a non-professional, so there may be some oversights. Please understand that this is a used item before purchasing. ▽From the sales site: Replenish your skin with plenty of moisture! High-quality steam that doesn't clump transforms your home into a salon! By applying steam, you can moisturize the stratum corneum. This improves skin texture, and you'll notice a difference in how your makeup applies and how your skin feels! Recommended for moisturizing dry skin during the dry season, and also for dullness*! [Recommended for those who:] Are troubled by skin irritation Are concerned about skin dullness* Are concerned about dry skin [Important Notes] Please use either purified water, distilled water, or tap water in this product. If you use tap water, chlorine may adhere to and accumulate in the nozzle, which may cause hot water droplets to be sprayed during use. After use, please be sure to wipe and clean the nozzle. *1 Skin appearance due to dryness About the product Name: SKIN CLEAR STEAMER Specifications: ● Power supply: AC ● Power source: AC100V 50-60Hz ● Power consumption: 280W ● Weight: 620g ● Water tank capacity: Approximately 98ml ● Steam generation waiting time: Approximately 40 seconds ● Steam generation time: Approximately 15 minutes ● Body dimensions: 121 x 121 x 205mm Retail Price: ¥14,667 (tax included) Ci:z.Labo YDF463 Skin Clear Steamer Brand: Ci:z.Labo