Genuine Panasonic Blu-ray recorder remote control N2QAYB000554 We inspect the product, but in the unlikely event of a problem, we will respond with sincerity. Please contact us before you rate the product, and we will address the issue, so please purchase with confidence. Instruction manual and original box are not included. Everything in the photos is included. Please check the images. It will be simply packaged and sent via Nekopos.