I am selling this item as I have no use for it. It is new and unused, but I opened the package to take photos. Please only purchase if you understand that it has been stored at home! ★Product Description★ 【Authentic Care | A New Dimension of Relaxation Experience】With the triple effects of "EMS (muscle exercise)" + "TENS (nerve stimulation)" + "Warmth (40-42℃)", it thoroughly relaxes not only the surface but also deep within the muscles. When you're busy, you can easily care for your neck with just the warming function. It's easy to switch between functions, so you can customize it to match how tired you are each day! From beginners to advanced users, you can finely adjust the stimulation level from 1 to 19 levels. It works deeply, so you'll feel satisfied even in a short amount of time! *EMS directly stimulates the muscles and provides an effect, so it does not vibrate. The effect can only be felt when both pads are in firm contact with the skin. The gentle stimulation of warmth alone is especially recommended for relaxation before bed! 【Ease of Use | Neck Care for a Relaxing Time】Equipped with 19 levels of intensity adjustment ✕ 10 types of professional modes, plus an "automatic memory function for the previous setting"! You can continue using your favorite mode the next time you use it, without the need for troublesome re-settings. With a 15-minute automatic shut-off function, you don't have to worry about accidentally leaving it on! Can be used multiple times on a single charge. You don't need to charge it frequently, making it convenient to use anytime, anywhere. 【Ergonomic Design | Ultra-lightweight at 100g | Compact Design】Simple design with excellent fit. The floating pad and flexible arm design support the neck firmly for both men and women. It can be easily stored in a bag or pocket, so you can use it casually in any situation, such as at the office, commuting, traveling, or doing housework! Just 15 minutes of use will refresh your tired neck. 【Noise Reduction | Neck Relaxation Device Friendly to the Elderly】Announces the current mode and intensity with voice! The elderly can operate it without hesitation! By long-pressing the minus button, you can add a "mute mode" and "voice memory function" so you can use it without worry when you're out and about!