A business book that practically teaches the basics of customer service. - Title: The Basics of Customer Service That Are Fun to Learn - Authors: Yumiko Sato, Rie Suzuki - Content: A business book explaining the basic knowledge and practical techniques of customer service. - ISBN: 978-4-86014-464-5 - Price: 2000 yen In particular, there are no noticeable stains or tears. Thank you for viewing.