This item is a Disney Zootopia Judy hat cap with tags. Please note that it may be compressed for shipping. The condition is new, purchased at Disneyland. However, as it has been handled by someone, please refrain from purchasing if you are very sensitive or concerned about the condition. Also, please understand that we cannot offer exchanges or refunds for any initial defects. Thank you. Zootopia Zutopi Nick Judy Cap Fun Cap