Used about 5 times and stored at home. Includes the instruction manual, the main unit, and the box. There are no scratches, and it's in beautiful condition. The instruction manual has some water damage on the top, but there's no problem with reading the content. The entire unit has been wiped down with a wet wipe. A neck massager with a black frame and gray balls. - Product Name: LeLante Neck Massager - Included: User manual - Design: Black frame and gray balls - Number of balls: 2 Thank you for looking.