Thank you for viewing my items. These are a pair of 22cm gray pumps that I purchased a few years ago. The ribbon on the toe is a key feature and makes them cute. The heel is about 7cm (there may be some error due to amateur measurement). I fell in love with them and bought them, but they were too big for me, as I am a 21.5cm, and although I compromised on the size, I couldn't walk in them, so I have never actually worn them outside. Therefore, I don't think there are any noticeable scratches, but please check the photos for details. The main material is a gray felt-like fabric, with some parts designed like beige tweed. When shipping, I will pack them with cushioning material and send them in simple packaging. The manufacturer's box is not included. There are no noticeable scratches, but they have been used, so please refrain from purchasing if you are looking for a perfect item.