Thank you for viewing. Zara girls 32 EU 32, approximately 20cm in Japanese size. These are cute ballet flats with a large ribbon. My daughter wore them once for a recital and they have been stored at home. They were a little big at the time, so she wore them with insoles, therefore there is no staining on the insole. There are scratches on the surface, so please check the photos. Please understand that these are used items before considering a purchase. Thank you.