Six characters were used, the rest are unused. The box is tattered. We may take the item out of the box and wrap it in bubble wrap for packaging. Thank you for your understanding. I'm giving this away because I no longer bake. This was a very popular item and is now a discontinued, valuable product. Please refrain from purchasing if you are at all concerned, as this is a used item. *Please be sure to check my profile. Thank you very much. muji cookies cookie cutters