Seller info

⚠️ Important Notes Regarding Standard Mail (Futsuu-Yubin) * Items sent via standard mail will generally be packaged with cardboard reinforcement. We can change the packaging and shipping method, so please inquire. * We are not responsible for any postal accidents. * You can upgrade to a shipping method with insurance for an additional ¥100-¥150. Due to the above points, we cannot accept cancellations or refunds for items lost in transit via standard mail. Thank you for your understanding. * If you choose a shipping method with insurance, we will provide a refund or exchange if the item is damaged upon arrival. We will also provide a refund in the event of a lost item. We believe that insured shipping allows for a smoother transaction for both parties (^^) Also, while items sent via standard mail usually arrive within 3-7 days, delivery may be delayed due to traffic conditions. (Currently, there is no delivery on weekends and holidays) Even if we ship within the scheduled shipping deadline, delays in the mail can sometimes lead to negative feedback. If you are concerned, please consider upgrading to insured shipping! * Returns are limited to exchanges of "new" products. In such cases, the buyer is responsible for the return shipping costs. Thank you for your understanding. We will send a shipping notification once we have completed the procedure at the post office window or dropped the item in the post. Please note that if the item is dropped in the post on Saturdays or holidays, the postmark may be delayed, and the notification date may differ. We will only notify you of the shipping date if it is past the scheduled date or if you ask when the item will be shipped. We generally prepare for shipping within the scheduled date.

Seller info

⚠️ Important Notes Regarding Standard Mail (Futsuu-Yubin) * Items sent via standard mail will generally be packaged with cardboard reinforcement. We can change the packaging and shipping method, so please inquire. * We are not responsible for any postal accidents. * You can upgrade to a shipping method with insurance for an additional ¥100-¥150. Due to the above points, we cannot accept cancellations or refunds for items lost in transit via standard mail. Thank you for your understanding. * If you choose a shipping method with insurance, we will provide a refund or exchange if the item is damaged upon arrival. We will also provide a refund in the event of a lost item. We believe that insured shipping allows for a smoother transaction for both parties (^^) Also, while items sent via standard mail usually arrive within 3-7 days, delivery may be delayed due to traffic conditions. (Currently, there is no delivery on weekends and holidays) Even if we ship within the scheduled shipping deadline, delays in the mail can sometimes lead to negative feedback. If you are concerned, please consider upgrading to insured shipping! * Returns are limited to exchanges of "new" products. In such cases, the buyer is responsible for the return shipping costs. Thank you for your understanding. We will send a shipping notification once we have completed the procedure at the post office window or dropped the item in the post. Please note that if the item is dropped in the post on Saturdays or holidays, the postmark may be delayed, and the notification date may differ. We will only notify you of the shipping date if it is past the scheduled date or if you ask when the item will be shipped. We generally prepare for shipping within the scheduled date.